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Fri, 09 Jun 2006
A Letter opperations

May 20, 2005 -------------- Dear Sirs: This letter is about order no. ------. And how it became late. At approx 2200 local dispatch really asked me to cover a Fresh Produce load going to Texas for a mid day delivery today. I told him I don’t think I can do that because I was still not settled into my truck yet and my truck has still not gone into the shop. They did not take me off the load at that time. Nevertheless, later on Dispatcher Bob came out and asked me again if I could do it. I told him I don’t think I can I have been up all day moving and talking to dispatch, recruiting, ECT. Besides the truck had still not been in the shop. So he went back in. and came out at around 0200 and told me he took me off that load he said he had a team bring in another Fresh Produce load that the 1st stop delivered here, in Jackson at 0500 then 2nd stop delivered at 0700 less than a block away. Then last stop 45mi away (late) at 1200. I asked him about the shop. He said, “You can come back after you deliver”. Then I asked, “When am I supposed to sleep”? He said, “At 2nd stop you can get a couple of hours sleep”. So I took the load. Thinking, I could test drive the truck. I got the trip info at 0400. So I had to hustle to find where for the 1st stop was, get logs current, hook to and pretrip the trailer, ECT. All the while dispatchers running out every 5 min telling me the load is going to be late “GO! GO! GO! I only had 45 minutes for all that because I had to drive across Jackson to get there. Nevertheless I got to the 1st and 2nd stops right on time. I told the 2nd stop my C.B. is not working. That they can’t get me on it. Bill at the 2nd stop said,” go on out and take a nap we will wake you when were done”. I said,”ok sounds good”. From here on most is on the qualcomm: The 2nd stop woke me up at 1128. At 1130 I sent they are done and last stop will be late. At 1141 Dispatcher Chris asked for my ETA to final and “they said been done here 4 2hrs now” and I replyed at 1200 after paying the lumper, that is what bill said too I asked why he did not wake me b4 then he said he called on the C.B. and I told him that it did not work when I checked in. he said, “I know I forgot”. At 1207 CR sent me a msg “what is the prob. Magee is waiting on load”. At 1216 CR sent a msg “cs (customer service) said it’s not cust job 2 wake you up u need 2 get a alarm clock if you need to sleep all the time. This will b a charged last load against you per cs.” I closed and sealed the doors and prepared to leave and at 1225 I sent, “I do something for night dispatch (doing this short run with no sleep) and this is what I get. See if I do it again. BOB all but begged me to take this load for him even though my truck had not been in the shop yet. And I took it. No more!” What do I need to do to get this taken care of? Sincerely, Me ------------------------------------------------------------------------------- No reply exept my Termination Has ever Been receved.
Posted 21:52

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